Sales Policy | LINKTOPIC

Effective Date: February 17, 2025

At LINKTOPIC (https://linktopic.xyz/), we are committed to providing high-quality fashion products with a seamless shopping experience. Our Sales Policy outlines the terms and conditions related to purchasing, pricing, promotions, and order fulfillment.

1. Pricing & Payment Methods

  • All prices on LINKTOPIC are displayed in GBP (£) or the local currency based on your location.
  • Prices are subject to change without prior notice due to market fluctuations, promotions, or adjustments.
  • We accept the following secure payment methods:
    • Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
    • PayPal
    • Other payment gateways as available on our website.
  • Full payment is required before order processing and shipment.

2. Order Processing & Fulfillment

  • Orders are typically processed within 1-3 business days after successful payment.
  • Customers will receive an order confirmation email with details and tracking information once the order is shipped.
  • In case of any delays or stock issues, our team will notify you via email.
  • LINKTOPIC reserves the right to cancel any order due to suspected fraud, incorrect pricing, or unavailable stock. A full refund will be issued in such cases.

3. Shipping & Delivery

  • We offer domestic and international shipping with trusted courier partners.
  • Shipping costs and estimated delivery times vary based on location and will be calculated at checkout.
  • Customers are responsible for providing accurate shipping details. LINKTOPIC is not liable for orders lost due to incorrect addresses provided by the customer.
  • International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

4. Promotions, Discounts & Coupons

  • Promotional offers, discounts, and coupon codes are available for a limited time and may be subject to specific conditions.
  • Only one discount code can be used per order unless otherwise stated.
  • LINKTOPIC reserves the right to modify or terminate promotions without prior notice.
  • Items purchased on sale or during promotional events may have different return and exchange policies (please check our Refund and Return Policy).

5. Pre-Orders & Custom Orders

  • Some exclusive items may be available for pre-order. Payment is required in advance, and estimated shipping dates will be provided.
  • Custom or personalized orders are final sale and cannot be canceled, returned, or refunded unless defective.

6. Order Cancellation Policy

  • Orders can be canceled within 24 hours of purchase for a full refund.
  • After 24 hours, cancellations may not be possible if the order has been processed or shipped.
  • To request a cancellation, contact us immediately at contact@linktopic.xyz.

7. Damaged, Incorrect, or Missing Items

  • If you receive a damaged, defective, or incorrect item, report it to us within 48 hours of delivery.
  • Provide clear photos of the item and packaging for verification.
  • We will offer a replacement, store credit, or full refund based on the situation.

8. Customer Support & Dispute Resolution

  • Our support team is available to assist with any inquiries related to orders, shipping, or returns.
  • In case of disputes, we encourage customers to reach out to us for resolution before taking any legal action.

9. Contact Us

For any sales-related questions, please reach out to us:

Address: 71 Union Terrace Street, Lochhill, United Kingdom
Phone: 070 3516 1869
Email: contact@linktopic.xyz
Website: https://linktopic.xyz/